Cancellation Policy
 

At Playback Studios, we understand that plans can change. To ensure fairness and efficiency for all our clients, we have established the following cancellation policy:

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1. Session Cancellations

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• Cancellations made more than 24 hours before your scheduled session will not result in a loss of your deposit. In such cases, you may choose to:

  • Reschedule your session for a future date, subject to availability.

  • Receive a deposit credit that can be applied to a future booking.

• Cancellations made less than 24 hours before your session will result in the forfeiture of your deposit. This policy helps us compensate for lost time and opportunities to book other clients.

 

2. No-Show Policy

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• Failure to attend your scheduled session without prior notice will be considered a no-show, and your deposit will be forfeited. Additional charges may apply for repeated no-shows.

 

3. Studio-Initiated Cancellations

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• If Playback Studios must cancel or reschedule a session due to unforeseen circumstances, we will notify you as soon as possible. In such cases, you will have the option to:

  • Reschedule your session for a future date.

  • Receive a full refund of your deposit.

 

4. How to Cancel or Reschedule

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• To cancel or reschedule your session, please contact us directly via phone or email. Be sure to include your booking details to expedite the process.

By booking with Playback Studios, you acknowledge and agree to this cancellation policy. If you have any questions or concerns, feel free to reach out to our team for assistance.

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Thank you for your understanding and cooperation!